Terms of Service

These Terms of Service ("Terms") form a binding agreement between you and Rental369AI ("we", "us", "our") and govern your access to and use of our website, mobile applications, and related services (collectively, the "Platform").

By creating an account, browsing listings, listing items, booking rentals, or otherwise using the Platform, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you must not use the Platform.

You must be at least 18 years old and able to enter into a legally binding contract to use the Platform. By using the Platform, you represent and warrant that you meet these requirements and that all information you provide is accurate, current, and complete.

If you are using the Platform on behalf of a business or other entity, you represent that you have the authority to bind that entity to these Terms.

Rental369AI is an online marketplace that connects people who wish to rent items ("Renters") with rental providers who list items for rent ("Providers"). Unless expressly stated otherwise, Rental369AI is not a party to any rental agreement, transaction, or interaction between Renters and Providers.

Rental369AI does not own, control, offer, or manage any of the items listed on the Platform. Providers are solely responsible for their listings, the items they rent out, and the performance of their rental obligations.

To access certain features, you must register for an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You agree to notify us immediately of any unauthorized access to or use of your account. We are not liable for any loss or damage arising from your failure to keep your credentials secure.

When a Renter books an item, a rental contract is formed directly between the Renter and the Provider. The Provider sets the rental price, deposit, availability, and any additional terms applicable to the rental.

Rental369AI may collect payments on behalf of Providers and remit them in accordance with our payout schedule. Service fees, payment processing fees, and applicable taxes may be added to the booking total and will be disclosed before you confirm a booking.

All payments are processed by third-party payment providers. By making a payment, you authorize us and our payment partners to charge your designated payment method.

Cancellation and refund terms are set by each Provider and disclosed at the time of booking. Renters are responsible for reviewing the cancellation policy before confirming a booking.

If a dispute arises between a Renter and a Provider, the parties should first attempt to resolve it directly. Rental369AI may, at its sole discretion, assist in mediating disputes but is not obligated to do so and is not liable for the outcome.

Providers are responsible for ensuring that listed items are accurately described, safe, lawful to rent, and compliant with all applicable laws, regulations, licenses, insurance requirements, and industry standards.

Providers must honor confirmed bookings, deliver items in the condition described, and respond promptly to Renter inquiries. Failure to meet these obligations may result in penalties, suspension, or termination of your account.

Renters must use rented items only for their intended purpose, in accordance with the Provider's instructions, and in compliance with all applicable laws. Renters are responsible for the safe handling, use, and timely return of rented items.

Renters are liable for any loss, theft, or damage to rented items that occurs during the rental period, except to the extent caused by the Provider's negligence or covered by an applicable protection plan.

You agree not to: (a) use the Platform for any unlawful, fraudulent, or harmful purpose; (b) post false, misleading, or infringing content; (c) circumvent the Platform to avoid fees or transact off-platform; (d) interfere with the operation, security, or integrity of the Platform; (e) scrape, harvest, or use automated tools to access the Platform without our written consent; or (f) impersonate any person or misrepresent your affiliation with any person or entity.

You retain ownership of any content you submit to the Platform, including listings, photos, reviews, and messages ("User Content"). By submitting User Content, you grant Rental369AI a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, display, and distribute that content in connection with operating, promoting, and improving the Platform.

You represent and warrant that you own or have the necessary rights to the User Content you submit and that it does not violate any third-party rights or applicable laws.

The Platform, including its software, design, text, graphics, and logos, is owned by Rental369AI or its licensors and is protected by intellectual property laws. Except for the limited rights granted to you under these Terms, no rights are transferred to you.

We may suspend or terminate your access to all or part of the Platform at any time, with or without notice, if we believe you have violated these Terms, created risk for the Platform or other users, or for any other reason at our sole discretion.

You may close your account at any time. Provisions that by their nature should survive termination (including ownership, disclaimers, indemnity, and limitations of liability) will continue in effect.

The Platform and all content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, Rental369AI disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee the accuracy, completeness, quality, safety, or legality of any listing, item, Provider, or Renter. Use of the Platform is at your own risk.

To the maximum extent permitted by law, Rental369AI and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from or related to your use of the Platform.

In no event will our total liability to you for all claims arising out of or related to the Platform exceed the greater of (a) the amount you paid to Rental369AI in the twelve months preceding the event giving rise to the claim, or (b) one hundred US dollars (USD $100).

You agree to indemnify, defend, and hold harmless Rental369AI and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Platform, your User Content, your interactions with other users, or your breach of these Terms.

These Terms are governed by the laws of the jurisdiction in which Rental369AI is established, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Platform will be resolved in the competent courts of that jurisdiction, unless otherwise required by applicable law.

We may update these Terms from time to time. If we make material changes, we will notify you by posting the updated Terms on the Platform and updating the "Last updated" date. Your continued use of the Platform after the effective date constitutes acceptance of the revised Terms.

If you have any questions about these Terms, please contact us through our Contact page or by emailing our support team.